TERMS OF SALE
Orders
Your order’s on hold until I get your payment, simple as that.
Ordering
Make sure you give me all the right info when you order – like your full name, shipping address, and a legit email. If you mess up the details and your order gets lost, that’s on you. I can cancel orders whenever I want, and if I do, you’ll get your money back.
Changes
Once you place your order, it’s locked in – no changes allowed.
Colour Matching
Heads up: the colors you see on your screen might not look exactly the same on the actual prints or books. No promises on perfect color matching.
Sales Tax
Sales tax is added to all orders where it applies.
Delivery
I ship worldwide. Expect your order to arrive in 2-4 weeks. If your item shows up damaged, let me know within 30 days with a pic of the damage and your shipping receipt, and I’ll sort you out with a replacement or refund. You’ll need to cover the return shipping costs, though.
Returns
Returns are cool with me. You’ll have to pay for the return shipping, and those costs aren’t refundable. Refunds take out the return shipping cost. Shipping times for exchanges depend on where you live. It’s smart to use trackable shipping or get shipping insurance because I don’t guarantee I’ll get your return.
My return policy lasts 30 days from the day you bought it. If it’s been more than 30 days, no refunds or exchanges. To return something, it needs to be unused, in the same condition you got it, and in the original packaging. I’ll need a receipt or proof of purchase.
Mail your returns to: Contact me at r.pocius.info@gmail.com, and I’ll give you the return address.
Refunds
Once I get your return and check it out, I’ll email you to confirm I got it and let you know if your refund’s approved. If it is, your refund will be processed, and you’ll get the credit back on your original payment method in a few days.
Late or Missing Refunds
If you’re waiting on a refund, double-check your bank account first. Then get in touch with your credit card company – sometimes it takes a while to show up. Next, check with your bank. If you’ve done all that and still don’t see your refund, email me at r.pocius.info@gmail.com.